Privacy Policy

FlightPlan is a physician on-call scheduling system built by H2 Innovations (Jordan Hicks). If anything here is unclear, the contact details are at the bottom of this page.

FlightPlan is a scheduling system, so it holds the information a schedule genuinely needs to function:

• Your name and your work email address
• Your work phone and pager number (so colleagues can reach the person on call)
• Your shift assignments and the availability you submit
• Your shift-trade history
• Your account's role and access status

That is the operational data the tool exists to manage. It is the same information that would otherwise live in a spreadsheet or a group email. We do not store more than the schedule requires.

FlightPlan does not collect, store, or transmit any of the following:

• Patient or health information
• Financial or payment information
• Government identifiers
• Your location
• Your browsing history
• Behavioural tracking, usage analytics, or advertising identifiers

If you are ever asked for something on this list, something is wrong, so please tell us.

FlightPlan uses exactly one cookie: a sign-in session cookie that keeps you logged in as you move between pages. It is strictly necessary, because the app cannot work without it.

We use no tracking cookies, no analytics cookies, and no advertising cookies. None, ever.

If you choose to connect your Google Calendar, FlightPlan reads your calendar events so it can show them alongside your availability, letting you see your existing commitments while you decide which days you can work. If your clinic enables it, FlightPlan can also publish your shift schedule to a calendar.

To do this, FlightPlan stores a Google access token for your account. That token is encrypted. Connecting is entirely optional, and you can disconnect at any time. Your Google account itself is governed by Google's own terms and privacy policy.

In the spirit of being straightforward, here is every outside connection FlightPlan makes, and why:

• Google: only if you connect your calendar, and only to sync calendar events as described above.
• Email delivery: to send you scheduling notifications (for example, a request to submit your availability, or a notice that someone wants to trade a shift). Email goes only to you, and only about your schedule.
• Version & health reporting: FlightPlan reports its own software version and basic health so the system can be kept secure and up to date. This carries no personal data. It is about the software, not about you.

FlightPlan is a shared schedule, so the administrators at your clinic and the physicians you are scheduled alongside can see the schedule-related information above. Nobody outside your organization can see it, and we do not share it with anyone else.

We do not sell, rent, or trade your information to anyone: not to advertisers, not to data brokers, not to anyone, for any reason. That is a firm commitment, not a marketing line.

Access to FlightPlan is invite-only and role-based, so you see only what your role needs. Passwords are stored hashed, never in plain text. Calendar tokens are encrypted. We use reasonable, current security practices to keep your data safe.

You can ask to see the information FlightPlan holds about you, have it corrected, or have it removed. Contact your clinic administrator, or reach us directly using the details below.

If this policy changes, the updated version is posted here with a new date at the top. Any material change will also be communicated through the app.

Questions about your privacy? Email hixonsix@gmail.com or visit jordanhicks.h2innovations.ca.